Privacy policy
Last updated: June 16, 2026
Glixira operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience. This Privacy Policy explains how Glixira collects, uses, shares, stores, and protects personal information when you visit our website, use our services, place an order, contact customer support, or otherwise communicate with us.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
When you visit our website, place an order, create an account, contact us, or interact with our services, we may collect or process the following types of personal information:
Contact Information
Name
Email address
Phone number
Billing address
Shipping address
Order and Transaction Information
Products viewed, added to cart, or purchased
Order number
Order history
Shipping and delivery details
Return, refund, exchange, or cancellation requests
Customer support communications
Payment-Related Information
Payment method
Transaction details
Payment confirmation
Billing details
Payments are processed through secure third-party payment providers. Glixira does not store full credit card or debit card details on our website.
Account Information
Username
Password or login credentials, if an account is created
Account preferences
Saved addresses or order history, where available
Device and Website Usage Information
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referral source
Interactions with products, cart, checkout, emails, or advertisements
Cookies and similar tracking technologies
Communications With Us
Information you provide when contacting customer support, submitting a request, asking a question, making a complaint, or communicating with Glixira by email, phone, contact form, or other support channels.
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information from the following sources:
Directly From You
We collect information directly from you when you place an order, create an account, contact us, subscribe to marketing communications, request support, submit a return or refund request, or otherwise provide information through our website.
Automatically Through Our Website
We may collect certain information automatically when you visit or interact with our website, including through cookies, pixels, analytics tools, log files, and similar technologies.
From Service Providers
We may receive information from service providers that help us operate our store, process payments, fulfill orders, provide shipping, prevent fraud, analyze website performance, provide customer support, or deliver marketing services.
From Third Parties and Partners
We may receive information from business partners, advertising platforms, analytics providers, fraud prevention tools, and other third parties where permitted by law.
HOW WE USE YOUR PERSONAL INFORMATION
Glixira may use personal information for the following purposes:
To Process and Fulfill Orders
We use your information to process payments, confirm orders, arrange shipping, provide tracking information, deliver products, process returns, handle refunds, and communicate with you about your order.
To Provide Customer Support
We use your information to respond to questions, resolve order issues, investigate damaged, defective, incorrect, missing, or delayed items, and provide general customer support.
To Operate and Improve Our Website
We use information to maintain our website, improve product pages, understand customer preferences, improve checkout, troubleshoot errors, analyze website performance, and improve the shopping experience.
To Communicate With You
We may use your contact information to send order confirmations, shipping updates, customer support messages, policy updates, account notices, or other service-related communications.
To Send Marketing Communications
If you subscribe to marketing emails or otherwise provide consent where required, we may send promotional emails, product updates, offers, or store news. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at support@glixira.com.
Even if you unsubscribe from marketing emails, we may still send non-promotional messages related to your orders, account, customer support, returns, refunds, or other necessary service communications.
To Prevent Fraud and Protect Security
We may use information to detect, investigate, prevent, or respond to fraudulent, unauthorized, unsafe, malicious, or illegal activity. We may also use information to protect customers, our website, our business, payment systems, and service providers.
To Comply With Legal Obligations
We may use personal information to comply with applicable laws, respond to lawful requests, maintain business records, enforce our terms and policies, resolve disputes, and protect our legal rights.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, analytics tools, and similar technologies to help the website function properly, improve the shopping experience, remember preferences, analyze traffic, support checkout, prevent fraud, and measure marketing performance.
Cookies and similar technologies may collect information such as your browser type, device type, IP address, pages visited, items viewed, cart activity, referral source, and interactions with our website.
You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
HOW WE SHARE PERSONAL INFORMATION
Glixira may share personal information with trusted third parties when necessary to operate our business, provide services, complete transactions, fulfill orders, comply with legal obligations, or protect our rights.
We may share information with:
Shopify and ecommerce platform providers
Payment processors
Shipping carriers and fulfillment partners
Customer support tools
Email and communication service providers
Analytics providers
Marketing and advertising partners
Fraud prevention and security providers
IT, hosting, and cloud service providers
Legal, regulatory, or compliance authorities when required
We may also disclose information if required to respond to subpoenas, court orders, legal process, government requests, enforce our policies, protect our rights, protect customers, prevent fraud, or comply with applicable law.
RELATIONSHIP WITH SHOPIFY
Glixira is powered by Shopify, which helps us operate our online store, process orders, provide checkout features, support ecommerce functions, and improve the shopping experience.
Information you submit through our website may be transmitted to and processed by Shopify and other trusted service providers that help us operate our store and provide services to customers.
Depending on where you live, you may be able to manage certain privacy choices through Shopify Privacy Controls at:
https://privacy.shopify.com/en
To learn more about Shopify’s privacy practices, you may review Shopify’s privacy information through Shopify’s official privacy resources.
MARKETING AND ADVERTISING
We may use personal information to provide marketing, advertising, and promotional communications where permitted by law. This may include email marketing, advertising measurement, retargeting, and showing relevant product information through advertising platforms.
Depending on where you live, you may have the right to opt out of certain targeted advertising, sale, or sharing of personal information as defined by applicable privacy laws.
You may contact us at support@glixira.com to submit a privacy request or manage certain privacy choices through Shopify Privacy Controls at:
https://privacy.shopify.com/en
THIRD-PARTY WEBSITES AND LINKS
Our website may contain links to third-party websites, apps, payment providers, services, or platforms that are not operated by Glixira.
We are not responsible for the privacy practices, security practices, content, or policies of third-party websites or services. We recommend reviewing the privacy policies and terms of any third-party services you use.
CHILDREN’S PRIVACY
Our website and services are not intended for children. Glixira does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information to us, please contact us at support@glixira.com so we can review the request and take appropriate action.
SECURITY
Glixira uses reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no online website, payment system, or data transmission method can be guaranteed to be completely secure. Customers should use secure devices, safe browsing practices, and protect account login information.
DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, fulfill orders, maintain business records, provide customer support, comply with legal obligations, prevent fraud, resolve disputes, and enforce our policies.
When personal information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it according to applicable requirements.
YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
Right to Access or Know
You may request access to personal information we maintain about you.
Right to Correct
You may request correction of inaccurate personal information.
Right to Delete
You may request deletion of personal information, subject to legal or operational limitations.
Right to Portability
You may request a copy of certain personal information in a portable format, where applicable.
Right to Opt Out
Depending on where you live, you may have the right to opt out of certain targeted advertising, sale, or sharing of personal information as defined by applicable privacy laws.
Right to Manage Marketing Preferences
You may unsubscribe from promotional emails at any time by using the unsubscribe link in our emails or by contacting us at support@glixira.com.
HOW TO SUBMIT A PRIVACY REQUEST
To exercise privacy rights available to you, please contact us at:
We may need to verify your identity before processing certain requests. We will respond to privacy requests in accordance with applicable law.
We will not discriminate against you for exercising privacy rights available under applicable law.
GLOBAL PRIVACY CONTROL AND DO NOT TRACK
Depending on where you live, your browser may allow you to send privacy preference signals such as Global Privacy Control. Where required by applicable law and technically feasible, our website or service providers may recognize applicable privacy signals.
Other than legally required privacy signals, our website may not respond to all “Do Not Track” signals sent by browsers or devices.
COMPLAINTS
If you have a complaint about how we handle personal information, please contact us at support@glixira.com.
Depending on where you live, you may also have the right to appeal our decision or submit a complaint to a relevant privacy authority.
INTERNATIONAL TRANSFERS
Glixira operates in the United States, and our service providers may process, store, or transfer personal information in the United States or other countries.
If personal information is transferred internationally, we rely on appropriate safeguards or recognized transfer mechanisms where required by applicable law.
UNITED STATES CUSTOMERS
Glixira currently ships orders within the United States. Customer information may be processed by service providers that help us operate our website, process payments, fulfill orders, provide shipping, deliver customer support, prevent fraud, and improve our services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, services, website features, legal requirements, or privacy practices.
When we update this Privacy Policy, we will post the revised version on this page and update the “Last updated” date. Your continued use of our website after updates are posted means you acknowledge the updated Privacy Policy.
CONTACT INFORMATION
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us using the information below:
Glixira
Email: support@glixira.com
Phone: +1 (413) 944-0315
Business Address: 8375 Sultana Ave, Unit 2, Fontana, CA 92335, United States