Shipping policy
SHIPPING POLICY
Glixira currently ships orders within the United States only.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are not processed on weekends or public holidays. During high-volume periods, processing may take slightly longer.
Estimated Delivery Time
Standard delivery usually takes 7–12 business days after order processing is complete.
Total estimated delivery time, including processing and shipping, is usually 8–15 business days.
Delivery times are estimates and may vary due to carrier delays, weather, holidays, address issues, product availability, or other factors outside our control.
Shipping Cost
Glixira charges a flat standard shipping fee of $4.99 for orders shipped within the United States.
The final shipping cost will be clearly displayed at checkout before payment is completed.
Order Tracking
Once your order ships, you will receive a tracking number by email when tracking information is available.
Please allow time for tracking information to update after the carrier receives the shipment.
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
If you notice an address error, please contact us as soon as possible at support@glixira.com. We cannot guarantee that address changes can be made after an order has been processed or shipped.
Lost, Damaged, or Incorrect Orders
If your order is lost, damaged, incorrect, defective, or not as described, please contact us at support@glixira.com within 7 days of delivery.
Please include your order number and clear photos of the item and packaging if applicable, so our support team can review the issue.
Contact Information
For shipping questions or order support, contact us at:
Glixira
Email: support@glixira.com
Phone: +1 (413) 944-0315
Business Address: 8375 Sultana Ave, Unit 2, Fontana, CA 92335, United States